Overview
Position: Customer Service Agent
Province: All Provinces
Experience: 1 years
Posted: 30 May 2026
Expires: 26 June 2026
Salary: R8000 pm
About the company
Massmart is a South African retail group operating brands like Game, Makro, and Builders Warehouse.
Eligibility Criteria
Proof of citizenship, age, or health clearance ensures compliance with workplace regulations.
- Meeting minimum age requirement
- Ability to work full-time or part-time as needed
- Relevant qualification (matric, diploma, or degree)
- Reliable transport or ability to commute
- Good health and fitness
Documents
Reference letters and transcripts provide credibility and evidence of past performance.
- Bank account confirmation letter
- Curriculum Vitae (CV)
- Tertiary transcripts or qualification certificates
- Passport photo
- Police clearance certificate
Duties and Responsibilities
Employees are responsible for completing assigned tasks that support company objectives.
- Communicating with team members and managers
- Problem-solving when issues arise
- Following company policies and procedures
- Keeping records accurate and updated
- Meeting performance targets or KPIs
Required Skills
Technical knowledge and attention to detail improve efficiency and accuracy in daily tasks.
- Conflict resolution
- Problem-solving
- Self-motivation
- Attention to detail
- Adaptability and flexibility
Please Note:
Interviews & Tests - Selected candidates may attend one or more interviews, online or in person, and sometimes complete skills tests.
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